Our Return Policy

We stand behind our products, but if for some reason you are not completely happy we will gladly accept returns with the following conditions:

Unopened Returns

  1. Unopened returns must be made within 60 days of purchase.
  1. We do not accept returns without a receipt.
  1. All sale items are non-returnable.
  1. Bulk herbs, tea and spices, and cosmetic ingredients cannot be returned.

 

Opened Returns

Opened returns must be made within 30 days of purchase.

Due to the nature of international shipping, we are unable to accept returns for items that we have shipped beyond US borders.

How to Return an Item

If you want to return an item mail us at smileherbalist@gmail.com or write to us at this address:

Smile Herb Shop
ATTN: Web Customer Service
4908 Berwyn Road
College Park, MD 20740