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I love this honey, BUT… |
June 15, 2023 |
| Reviewer:
Michael L. from Torrance, CA United States
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I love Y.S. Bee Farms honey, but in this case I don’t love paying more than $16 to receive 1 jar of it. After placing my order for 5 jars (at a cost of around $7 or $8 a jar including the $9 something shipping fee) I received a call from a (nice) smileherb representative informing me that even though I’d been able to successfully order 5 jars on their website, as it turned out, all they had left in stock was a single jar and would I still like to order that 1 jar. Not realizing I’d be charged the same shipping fee for 1 that I’d agreed to for 5, I said yes. It soon arrived in good condition, but left me with less than a good taste in my mouth forking out double what I’ve ever paid for this delicious honey previously.
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Store Reply:
Thank you for your feedback, Michael! We do always offer to backorder anything that isn't on the shelves at the moment, to ship for free upon arrival. As a small business, our shipping fee rarely covers the cost of shipping and we try to keep it low for the sake of our customers. I hope this helps. :)
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